Privacy Policy

Family Fostercare takes the privacy of all visitors to our website and especially prospective foster carers who may choose to contact us through our website, very seriously. This privacy policy explains what personal information we collect from you whilst visiting our website in compliance with UK and European law, and the procedures we have in place to safeguard your privacy.

What Information do we collect?

By clicking on any links when browsing this website or by sending us emails or completing forms on the website, you consent to some personal information being collected.

Family Fostercare collects your personal information through:

  • Details you have specifically decided to provide to us when requesting information or communication from us
  • Information collected by cookies placed on our website, either by a third party or hosted by Family Fostercare

What we do with your information

When you make a request or apply for more information from us, or send us a message via any of the forms on our website, we use the information we request from you (such as your name, address, postcode, telephone contact numbers and your email address) to communicate with you in relation to the purposes of your request. This information is treated in accordance with the Data Protection Act of 1998.

Periodically we may use this information to send emails about Family Fostercare updates, fostering events and news or other information which we think you may find interesting using the email address which you have provided. If you would rather not receive this information, please contact us and we will make the necessary arrangements.

If you have submitted your CV to us in response to a job vacancy with Family Fostercare, then we will use this information in our recruitment process. We may contact you in the future to inform you of relevant career opportunities with the company, and/or make your information available to managers across our regional offices where relevant for recruitment purposes.

When you visit our website and click on any of the links in the website while browsing, information is collected using cookies. We collect this information in a way which does not identify anyone. We only record data such as the type of web browser and operating system you are using, the pages you visit, and the data and time of your visit. We cannot identify you personally from this information and we will not associate any data gathered from this site with any other personally identifying information from any source. We do not attempt to collect any personal data about you through this website unless you provide it to us voluntarily; for example, by requesting an information pack, or sending us a message. We use this information to provide us with statistical information on the usage of this website to help us develop and refine our content and services in the interest of our users.

Protecting your information

Family Fostercare recognises that we have a moral, social and legal duty under the Data Protection Act of 1998 to protect any information we collect from you, and we take every reasonable care to ensure the safe handling and storage of all personal information. Information is stored in such a way as to ensure the security and confidentiality of the contents. We will never share information your information with any other organisations, except where we are required by law to do so.

Accessing or updating your details

You have a legal right to a copy of all your personal information held by the company, and you can make this in writing to us. You also have a right to correct any errors within that information and are encouraged to contact us to request this.

What is a cookie and why are they used by Family Fostercare?

Cookies are small files of letters or numbers downloaded onto a device when users access websites. They are widely used in order to make websites work, or work more efficiently, as well as to provide service information to the owners of the site. Cookies can be grouped into three categories: “session”, “persistent” and “first and third party”.

Session Cookies (Temporary)

These are temporary cookie files, which are erased when you close your browser. When you restart your website browser and go back to the site that created the cookie, the website will not recognise you.

Persistent Cookies (Permanent)

These files stay in one of your website browser’s subfolders until you delete them manually or your browser deletes them based on the duration period contained within the persistent cookie’s file.

First and Third Party Cookies

Whether a cookie is ‘first’ or ‘third’ party refers to the website or domain placing the cookie. First party cookies are cookies set by a website visited by the user. Third-party cookies are created by a website other than the one you are currently visiting; for example, the Google Analytics cookies placed on this website are third party which measure how many website visitors we receive.


Cookies are not spyware or viruses and they can’t read information from a computer. Neither are cookies the source for pop-ups or spam. They cannot be executed as code and are therefore incapable of transmitting computer viruses.

There are 6 cookies used on the Family Fostercare website; 4 from Google Analytics, 1 from Facebook and 1 from our content management system.

Google Analytics These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come from and the pages they visited.
Facebook Pixel This cookie collects information about how visitors come to our site from Facebook. We use this information to compile reports and to help us improve the site and how we promote fostering on Facebook. The cookies collect information in an anonymous form, including the number of visitors to the site, where they came from and the pages they visited.
Session cookie A session cookie from the Content Management System we use to update the website.

What if I refuse cookies?

Refusing all cookies will affect your web experience and may result in some parts of the website not functioning correctly.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.


By using this website you consent to the collection and use of your information by Family Fostercare as set out in this policy.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. If, for any reason, you do not agree to such changes please contact us and we shall make all required steps to remove your details from our records.

This page was last updated on 20th November 2017.